Resource Scaling & Associate Onboarding — SOP (Short Form)

Capacity on demand

Scaling model

Core team elasticity (cross‑training, paired staffing)
Pre‑vetted associate pool with NDAs and flow‑down obligations
Standardised delivery (templates/runbooks) for rapid onboarding

Onboarding steps

Engagement brief; role card; contact matrix
Policy acceptance (Privacy, Security, H&S)
Access provisioning (least‑privilege, time‑bound); MDM enrolment
Runbook/template walkthrough; quality gate

Quality & exit

Two‑person reviews for security‑sensitive work; periodic performance review; at exit: access revoked, assets returned, knowledge capture.